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1. False Alarms:


 

A false alarm is a request for emergency equipment and personnel, when there isn't a true emergency. False alarms have become a real threat to the emergency services, as when they are dispatched to a false alarm the services that they provide cannot be used at the scene of another emergency. In the past, communities used to have fire alarm pull boxes mounted on telephone poles throughout the town. This would automatically summon the fire department, if pulled, in the event of an emergency. These pull boxes are slowly being eliminated for various reasons:

 

With modern technology and cellular phones being so popular people tend to call in the alarm instead of "pulling a box".

 

The increasing cost to maintain this equipment.

 

The number of false alarms produced by people "pulling the box" and leaving the area.

 

Some other examples of false alarms can be someone dialing 911 or signals generated from an alarm system when there is not a true emergency. Human error, faulty equipment, improper installation, or environmental factors are some of the causes of a false alarm initiating from a security system.

 
Any responsible dealer realizes that this presents a clear and present danger to the customers we service, the general public and the alarm industry as a whole. This is why the state and national alarm organizations have organized committees to work with municipalities, legislators, dealers and the general public on reducing the amount of false alarms.  
How can you help? A great deal of false alarms is due to user error. If there is anything that you do not understand about your system ask your dealer. When you first get you alarm installed ask your dealer about a no dispatch time frame. During this time, your central station will not dispatch the authorities in the event of an alarm. This time period usually ranges between one to two weeks, and allows your users to become familiar with the system.  
How can we as dealers help? We can spend a greater amount of time instructing the end user in the operation of their system. At SCCD any alarm from any of our clients are automatically faxed to our service department. This enables us to follow up on the alarms generated from your system. If retraining is needed, we will come back out for this retraining. If it is due to an unknown cause, we will dispatch a service team to investigate the cause of the alarm and make any repairs necessary.  

2.
  Our children are our most prized possessions. Take the time to teach your child about strangers, and how to avoid potential trouble areas when they are alone. Take a mental note of what your child is wearing every day. A great deal of police stations will fingerprint and photograph your child so that they have this information on file if something happens. Sit down with your child and discuss what the family would do in the event of an emergency, or a fire. Establish a meeting place outside of your home in the event of a fire. Numerous people have lost their lives going back into a burning building, to look for a child, when the child was over a neighbor's house.

 

3.
  Security around the house. Below is a list of tips to help reduce your chances of being broken into.
 

  Entrances should be well lit. Install motion detector lights in the driveway, front walk, and rear yard.
 

  Trim hedges and trees although they provide a nice appearance and shade they also provide the would be burglar with a lot of hiding spots to work from.
 

 

Install a well-designed security system that is monitored by a UL Listed Central Station. Most insurance companies also provide a reduction in your homeowner's premium, for a properly installed security system.

 

 

Insure that your house number is illuminated and can be clearly seen from the street. This will enable emergency responders to locate your house or business easily.

 

 

Keep all doors locked at all times even when you are home. With that being said, we must warn you about the double-keyed deadbolt (this is the type that takes a key on the inside also). Although this type of lock is good on a door with built in glass panels to prevent the intruder from breaking the glass and unlocking the door, this type of lock has caused numerous injuries during a fire. With the limited visibility caused by the smoke often the key cannot be found and the occupants are now trapped in the house. If you must use this type of lock, please make sure all occupants know where the key is kept, and that they can find the key and operate the lock in the dark.

 

 

Be a good neighbor. Watch for suspicious activity on your block, if you witness anything call the police to report the condition.

 

4. Install at least one smoke alarm on every floor of your home (including the basement) and outside each sleeping area. If you sleep with the door closed, NFPA recommends installing smoke alarms inside the room. In new homes, smoke detectors are required in all sleeping rooms, according to the National Fire Alarm Code.


5. Because smoke rises, smoke alarms should be mounted high on the walls or ceilings. Wall mounted alarms should be positioned 4-12 inches from the ceiling; ceiling mounted alarms should be positioned 4 inches away from the nearest wall. On vaulted ceiling, be sure to mount the alarm at the highest point of the ceiling. Smoke alarms should not be installed near a window, door or forced air register where drafts could interfere with their operation.



6. Smoke alarm maintenance. Test smoke detectors at least once a month. Install new batteries in all smoke detectors at least twice a year, for example when you change your clocks (spring & fall). Clean all smoke detectors at least once a year according to the manufacturer's recommendations. DO NOT remove the batteries from these units for any reason. If you are experiencing nuisance alarms you can reduce these by moving the detector further away from the kitchen or bathroom. Replace smoke alarms every ten years, whether or not you think this is needed.



Totowa, New Jersey, Tel: (973) 720-8001 Fax: (973) 720-5931

Email: inquire@SCCD.net